Collection/Delivery Information

COLLECTION

You are welcome to collect an order of any size between 11am-3pm Tuesday to Saturday. We need 3 days notice for all orders, our cut off days are:

  • Midnight on Saturday for Tuesday collection/delivery
  • Midnight on Sunday for Wednesday collection/delivery
  • Midnight on Monday for Thursday collection/delivery
  • Midnight on Tuesday for Friday collection/delivery
  • Midnight on Wednesday for Saturday collection/delivery

The only exception to this will be if we reach our capacity for a particular day. Please select a collection date from our calendar on the billing page.

DELIVERY

We current offer free delivery for orders over £30 within selected postcodes. Our current delivery schedule is:

  • Tuesday: S10 / S11
  • Wednesday: S2 / S3 / S12
  • Thursday: S7 / S8 / S14
  • Friday: S10 / S11
  • Saturday: S7 / S17 / S18

Orders will be delivered between 10am-3pm each day.

Our deliveries are contactless. We will call you before delivery, knock and leave your order on your doorstep. If no-one comes to the door we will call again, but must leave the order. We are unable to re-deliver.

GROUP DELIVERY

Group deliveries are multiple orders delivered to a single address – it’s neighbourhoods working together!


Your Group must be registered with us before anyone places their order – more on that below. Once the Group is registered, each household places and pays for their order separately, and each order is packed into separate, labelled bags. We deliver all the orders for your Group to the Coordinator on a specific day, then that household arranges collection/distribution to the rest of their Group.


There is no minimum value for single orders, but the total Group order must be £30 or more. This means that someone who only needs one loaf can benefi t from delivery as well as households ordering a larger range of products. This is a way for you to support the more vulnerable people in your area by receiving and distributing orders for them.

It is essential that every household not only input the correct coupon, but select the correct date on the calendar. Orders placed on the incorrect date or without the coupon will not be delivered, they must instead be collected from the bakery. Download this helpful information sheet to distribute to your group.

TAXI COLLECTIONS

If you live outside our current delivery areas, you are welcome to arrange for a taxi collection of your order. There have been requests to use City Grab but the fees charged to businesses are prohibitive for us. To arrange your own taxi, please ensure the driver is happy to receive payment from you on delivery rather than collection, and that they have the full name of the person who placed the order. We cannot take responsibility for the safety/quality of this option once your order has left the bakery.

Now press continue to go to the shop!